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Privacy Policy

Privacy Policy

Effective Date: 20th September 2025
Last Updated: 20th September 2025

1. Introduction

Champions for Oral Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website championsfororalhealth.com, use our services, or interact with us through SMS/text messaging.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name
  • Phone number
  • Email address
  • Mailing address

2.2 SMS/Text Messaging Information

When you opt-in to receive SMS/text messages from us, we collect:

  • Your mobile phone number
  • The content of messages you send to us
  • The date and time of messages
  • Message delivery confirmations
  • Opt-in and opt-out records

2.3 How We Collect Information

We collect information through:

  • Website forms and registrations
  • Phone calls and customer service interactions
  • Online purchases or service requests

3. How We Use Your Information

3.1 General Uses

We use your information to:

  • Provide and maintain our services
  • Process transactions and send confirmations
  • Respond to customer service requests
  • Send administrative information and updates
  • Improve our products and services

3.2 SMS/Text Messaging Uses

We use your phone number and messaging information to:

  • Send promotional messages, appointment reminders/etc.
  • Provide customer support via text
  • Send account notifications and alerts
  • Deliver requested information and services
  • Conduct surveys and gather feedback

Message Frequency: Message frequency varies
Message Types: Promotional offers, appointment reminders

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with:

  • SMS/messaging platform providers for example Twilio, etc
  • Payment processors
  • Customer service platforms
  • Analytics providers

4.2 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Ensure user safety
  • Investigate fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Your Rights and Choices

5.1 SMS/Text Messaging Rights

  • Opt-Out: You can stop receiving SMS messages at any time by texting "STOP" to +1 571-748-5545
  • Message and Data Rates: Standard message and data rates may apply

5.2 General Privacy Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Port your data to another service
  • Object to processing based on legitimate interests

5.3 How to Exercise Your Rights

To exercise these rights, contact us at:

  • Email: admin1@championsfororalhealth.com
  • Phone: (703) 591-5637

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure.

7. Data Retention

7.1 SMS/Text Data

We retain SMS-related information for:

  • Active subscribers: Duration of subscription plus 1 year for compliance
  • Opt-out records: 1 year to honor opt-out requests
  • Message logs: 1 year for customer service and compliance

7.2 General Data

We retain other personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

9. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting the updated policy on our website

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, contact us:

  • Email: admin1@championsfororalhealth.com
  • Phone: (703) 591-5637

SMS Terms and Conditions

By opting in to receive SMS messages from Champions for Oral Health:

  1. Consent: You consent to receive SMS marketing messages at the phone number provided
  2. Costs: Message and data rates may apply based on your mobile plan
  3. Opt-Out: Reply STOP to cancel
  4. Age: You must be 18+ or have parental consent
  5. Device: Compatible devices and services required

This Privacy Policy was last updated on 20th September 2025 and is effective as of 20th September 2025.